Adolescence is one of the most important stages of human development, as young people face physical, psychological, emotional, identity and relationship changes as they grow into adulthood. This period of change can become a particularly stressful one to navigate, for teenagers and parents alike.
Since its founding in 2009, Tel-jeunes has become a flagship resource for young people in Québec seeking help, information or just someone to talk to. Professional counsellors are available 24 hours a day, seven days a week, via phone, text, email and live chat. Whenever a youngster needs to be heard, supported or informed on any number of subjects, from anxiety, bullying, sexuality, physical changes, to harassment or even suicide, the Tel-jeunes counsellors are there for them. Last year, 52,000 young people got in touch with Tel-jeunes’ counselling and educational services.
LigneParents, a 24/7 helpline for parents whose children range in age from newborns to 20, and that can be contacted by telephone or chat, has adopted a similar approach. Its counsellors help with parenting challenges, providing information, guidance and possible solutions in a neutral and judgment-free manner. Last year, over 14,000 parents used this popular, confidential and free service.
Power Corporation recognizes the work of these counsellors, who are on the frontline dealing directly with today’s realities and who constantly go above and beyond to help young people and their parents grow and thrive.
young people and over 14,000 parents receive personalized support every year when they need it most
of young people who contact Tel-jeunes are looking for help with mental health issues
young people have used Tel-jeunes’ support services, and 500,000 parents have received help from LigneParents since 2009